# What to Do in the First 24 Hours After a Car Accident in Massachusetts | Dunn & Phillips, P.C. > The steps you take right after a crash can protect your health and your claim. Here is a clear, plain-language guide for the first day. [Canonical page](https://www.dunnandphillips.com/blog/car-accident-first-steps/) --- [Insights](https://www.dunnandphillips.com/blog) / What to Do in the First 24 Hours After a Car Accident in Massachusetts Insights # What to Do in the First 24 Hours After a Car Accident in Massachusetts May 20, 2026 [Wayne H. Peereboom](https://www.dunnandphillips.com/team/wayne-peereboom) [Personal Injury](https://www.dunnandphillips.com/practice/personal-injury) A car accident is disorienting, and the first day matters more than most people realize. What you do in the hours after a crash shapes both your recovery and any claim you may bring later. Here is a plain checklist to protect your health and your rights. ## 1. Get medical care, even if you feel fine Adrenaline hides injuries. Some of the most serious problems, including concussions and soft-tissue and spine injuries, show up hours or days later. Seeing a doctor protects your health and creates a record that ties your injuries to the crash. If you wait weeks to seek treatment, an insurer will argue the injury came from something else. ## 2. Report the crash Call the police to the scene when you can. The police report is an independent account of what happened, and it is useful later when fault is disputed. A separate written report to the Registry of Motor Vehicles is required in many crashes involving injury or property damage; we can walk you through whether yours qualifies. ## 3. Document what you can If it is safe, photograph the vehicles, the road, the traffic signals, and the overall scene. Get the other driver’s license, registration, and insurance information, and the names and phone numbers of any witnesses. Memories fade and scenes get cleared, so the record you make in the first hour is often the best one available. ## 4. Notify your own insurer promptly Massachusetts auto policies carry coverage that can pay early medical bills and part of your lost wages, regardless of who caused the crash. To preserve those benefits there are typically reporting windows to meet, so notify your own company promptly even if the other driver was at fault. We can talk through what your policy covers. ## 5. Be careful what you say You are not required to give the other driver’s insurer a recorded statement. Adjusters may use an early, offhand statement to reduce or deny your claim. It is reasonable, and usually wise, to speak with a lawyer before you talk to the other side’s insurance company. ## 6. Keep your records Save medical bills, repair estimates, mileage to appointments, and a note of any work you miss. Keep a short journal of how the injury affects your daily life. These records document the full cost of the crash, which is easy to underestimate in the moment. ## When to call a lawyer If anyone was hurt, if fault is disputed, or if an insurer is pressing you to settle quickly, talk to a lawyer before you sign anything. An early conversation costs nothing, and it protects options that are hard to recover once a deadline passes or a statement is on the record. Free worksheet · PDF ## Get the Massachusetts After-an-Accident Worksheet Every step after a crash, fall, or other injury, from the scene to resolving your claim, in one PDF worksheet. From a Western Massachusetts firm that handles the insurers so you can focus on healing. [Download the worksheet (PDF)](https://www.dunnandphillips.com/downloads/dunn-phillips-personal-injury-after-accident-worksheet.pdf) Saves to your device as a fillable PDF you can complete or print. It is free, with nothing to fill out first. Using this does not make us your attorneys. It is general information, not legal advice. Discuss your matter Questions about a deadline or a potential claim are best answered early. An initial conversation with the firm is confidential and without obligation. [Request a Consultation](https://www.dunnandphillips.com/contact) This page is general information only, not legal advice for any specific situation, and reading it does not create an attorney–client relationship. Every matter depends on its own facts; for advice on your particular circumstances, talk to a licensed attorney. Published by Dunn & Phillips, P.C., 185 Belmont Avenue, Springfield, MA 01108. Responsible attorney: Cornelius W. Phillips, III.