# Domestic Violence Help in Western Massachusetts > Free, confidential hotlines, shelter and court advocacy for survivors in Springfield, Holyoke, Westfield and statewide, and how to stay safe online. [Canonical page](https://www.dunnandphillips.com/blog/domestic-violence-help-western-massachusetts/) --- - [Home](https://www.dunnandphillips.com/) - [Insights](https://www.dunnandphillips.com/blog/) - Domestic and Sexual Violence Help in Western Massachusetts Insights # Domestic and Sexual Violence Help in Western Massachusetts October 20, 2026 Dunn & Phillips, P.C. ## The short version - If you are in immediate danger, call 911. - The National Domestic Violence Hotline (1-800-799-7233) and SafeLink, the Massachusetts statewide hotline (1-877-785-2020), are free, confidential and answered 24/7. - Locally, the YWCA of Western Massachusetts and Alianza DV Services offer hotlines, shelter and advocacy, including help in the Springfield, Westfield and Northampton courts. - Closing a web page does not erase your browsing history. If someone may be watching your phone or computer, use a safer device. On this page - [National Domestic Violence Hotline](#national-domestic-violence-hotline) - [SafeLink: the Massachusetts statewide hotline](#safelink-the-massachusetts-statewide-hotline) - [YWCA of Western Massachusetts](#ywca-of-western-massachusetts) - [Alianza DV Services](#alianza-dv-services) - [NNEDV Safety Net: staying safe online](#nnedv-safety-net-staying-safe-online) - [After you are safe](#after-you-are-safe) **If you are in immediate danger, call 911.** **Your safety and privacy:** closing this page does not erase your browsing history, and internet and device use can be monitored. If you are concerned someone may see your activity, consider using a safer device, such as a public computer at a library. See [NNEDV's tech-safety guidance](https://www.techsafety.org). Help is available, it is free, and it is confidential. You do not need to be sure what you want to do next before you call. The people on these lines help with safety planning, shelter and what comes after, at your pace. This post is part of a series on the organizations listed on our [community resources page](https://www.dunnandphillips.com/resources/). Dunn & Phillips is not affiliated with any of them. ## National Domestic Violence Hotline Free and confidential, 24 hours a day, 7 days a week. - **Hotline:** [1-800-799-7233](tel:+18007997233) - **TTY:** [1-800-787-3224](tel:+18007873224) - **Text:** START to 88788 - [thehotline.org](https://www.thehotline.org) A good first call if you are not sure where to start, or if you want to talk it through before deciding anything. ## SafeLink: the Massachusetts statewide hotline SafeLink is operated by Casa Myrna. It is answered 24/7, it is multilingual, and it helps with shelter, support and safety planning anywhere in Massachusetts. - **Hotline:** [1-877-785-2020](tel:+18777852020) - **TTY:** [1-877-521-2601](tel:+18775212601) - [casamyrna.org/get-support/safelink](https://www.casamyrna.org/get-support/safelink/) ## YWCA of Western Massachusetts The YWCA provides emergency shelter and SAFEPLAN court advocacy in the Springfield, Westfield and Northampton courts. SAFEPLAN advocates help survivors through the court process. Services are free and confidential, in English and Spanish. - **24/7 hotline:** [413-733-7100](tel:+14137337100) - **24/7 hotline, toll-free:** [1-800-796-8711](tel:+18007968711) - **Spanish hotline:** [1-800-223-5001](tel:+18002235001) - **Office:** [413-732-3121](tel:+14137323121), 1 Clough Street, Springfield, MA 01118 - [ywworks.org](https://www.ywworks.org) ## Alianza DV Services Alianza, formerly Womanshelter / Compañeras, provides confidential domestic violence services for the Holyoke area and Hampden County: a hotline, shelter and advocacy. - **24-hour hotline:** [413-536-1628](tel:+14135361628) - **Toll-free:** [1-877-536-1628](tel:+18775361628) - **Office:** [413-538-9717](tel:+14135389717) - [alianzadv.org](https://www.alianzadv.org) ## NNEDV Safety Net: staying safe online The National Network to End Domestic Violence's Safety Net project publishes digital-safety guidance for survivors, covering phones, accounts and location tracking. It is information only, not a hotline. - [techsafety.org](https://www.techsafety.org) ## After you are safe Survivors sometimes have legal questions later, about housing, money, or an injury someone caused. The civil legal aid organizations in our post on [free and low-cost legal help](https://www.dunnandphillips.com/blog/free-legal-help-western-massachusetts/) can help, and so can we. The full list is on our [community resources page](https://www.dunnandphillips.com/resources/). The details there were last reviewed on June 22, 2026. Services and hours change, so confirm with the organization. Discuss your matter Questions about a deadline or a potential claim are best answered early. An initial conversation with the firm is confidential and without obligation. [Request a Consultation](https://www.dunnandphillips.com/contact/) This page is general information only, not legal advice for any specific situation, and reading it does not create an attorney–client relationship. Every matter depends on its own facts; for advice on your particular circumstances, talk to a licensed attorney. Published by Dunn & Phillips, P.C., 185 Belmont Avenue, Springfield, MA 01108. Responsible attorney: Cornelius W. Phillips, III. ## Tell us what happened. The first conversation is free. You'll leave knowing where you stand. [Call or text (413) 426-8657](tel:+14134268657) [Message us](https://www.dunnandphillips.com/contact/) Answered live, 24 hours a day. Explore more [Talk to usContact the firmA free first conversation, without obligation.](https://www.dunnandphillips.com/contact/)[Free toolsFree worksheetsStep-by-step checklists you can use now.](https://www.dunnandphillips.com/worksheets/)