Community resources
Help in Western Massachusetts, with a focus on Hampden County: emergency and crisis lines, domestic and sexual violence support, food assistance, civil legal aid, and housing. This is a non-exhaustive list, offered as a public service.
Your safety & privacy
- If you are in immediate danger, call 911.
- For confidential help, call the National Domestic Violence Hotline at 1-800-799-7233, 24/7.
- Note: closing this page does not erase your browsing history; internet and device use can be monitored.
- If you are concerned someone may see your activity, consider using a safer device, such as a public computer at a library. See NNEDV's tech-safety guidance.
Last reviewed: June 22, 2026
Emergency & crisis
If you are in immediate danger, call 911.
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Emergency
Police, fire, and medical emergencies. Immediate danger.
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988 Suicide & Crisis Lifeline
- Call or text: 988
Free, confidential support for people in distress, 24/7. En español: text AYUDA to 988.
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Mass 211
Statewide health and human-services navigation. Multilingual, 24/7.
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Domestic & sexual violence
Confidential help, safety planning, and shelter. Call 911 if you are in immediate danger.
If you are in immediate danger, call 911. The hotlines below are free and confidential.
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National Domestic Violence Hotline
- Hotline: 1-800-799-7233
- TTY: 1-800-787-3224
- Text START to 88788
Free and confidential, 24/7.
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SafeLink — Massachusetts statewide DV hotline
- Hotline: 1-877-785-2020
- TTY: 1-877-521-2601
Operated by Casa Myrna. 24/7, multilingual; shelter, support, and safety planning.
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YWCA of Western Massachusetts
- 24/7 hotline: 413-733-7100
- 24/7 hotline (toll-free): 1-800-796-8711
- Spanish hotline: 1-800-223-5001
- Office: 413-732-3121
1 Clough Street, Springfield, MA 01118
Emergency shelter and SAFEPLAN court advocacy in the Springfield, Westfield, and Northampton courts. Free and confidential; services in English and Spanish.
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Alianza DV Services (formerly Womanshelter / Compañeras)
- 24-hour hotline: 413-536-1628
- Toll-free: 1-877-536-1628
- Office: 413-538-9717
Confidential domestic violence services for the Holyoke area and Hampden County: hotline, shelter, and advocacy.
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NNEDV Safety Net — tech safety
Digital-safety guidance for survivors: phones, accounts, and location tracking. (Information only, not a hotline.)
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Food assistance
Pantry and meal-site hours change often — confirm with the organization before you go.
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Food Bank of Western Massachusetts — Food Finder
- Main: 413-247-9738
- SNAP/FoodSource navigator: 413-206-6276
Searchable map of pantries, meal sites, and mobile distributions across Berkshire, Franklin, Hampden, and Hampshire counties.
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Project Bread — FoodSource Hotline
- Hotline: 1-800-645-8333
- TTY: 1-800-377-1292
Statewide, multilingual. Helps find food and apply for SNAP. Mon–Fri 8am–7pm, Sat 10am–2pm.
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413Cares
Searchable directory of local resources across Western Massachusetts.
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The Gray House — The Market food pantry
22 Sheldon Street, Springfield, MA 01107
Neighborhood food pantry in Springfield. Confirm current distribution hours by phone.
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MLK Jr. Family Services — food pantry
3 Rutland Street, Springfield, MA 01109 (Mason Square)
Emergency food and SNAP assistance. Confirm current pantry hours by phone.
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Civil legal aid & lawyer referral
These organizations help with civil (non-criminal) legal needs such as housing, benefits, and family safety. Dunn & Phillips is not one of these organizations.
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Community Legal Aid
- HelpLine: 1-855-252-5342
Free civil legal services for low-income and elderly residents of Central and Western Massachusetts.
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MassLegalHelp
Plain-language legal information and a tool to find legal aid near you.
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Massachusetts Legal Resource Finder
Find free and low-cost legal help by topic and location.
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Massachusetts Bar Association — Lawyer Referral Service
- Local: 617-654-0400
- Toll-free: 1-866-627-7577
Connects you with a lawyer for your type of matter; a 30-minute consultation is $25 or less.
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MBA Dial-A-Lawyer
Free phone advice from a volunteer attorney on the first Wednesday of each month, 5:30–7:30pm.
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Housing & financial stability
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Way Finders
- Main: 413-233-1500
- Toll-free: 1-800-332-9667
1780 Main Street, Springfield, MA 01103 (Springfield Housing Center)
Housing and homelessness assistance, RAFT rental support, and financial counseling in the Springfield area.
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This is a non-exhaustive list of resources. Dunn & Phillips, P.C. is not affiliated with, and does not endorse or take responsibility for, the organizations listed. This page is for information only and is not legal advice. Information may change; please confirm details with each organization before relying on them.
Dunn & Phillips, P.C. is a personal-injury and real-estate firm in Western Massachusetts. If you need legal help in one of those areas, you can contact us here.